Position Description The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues. You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool. You will diagnose customer issues and assign appropriate support. You will ensure resolution of issues. Training Mentoring with an experienced Frontline consultant that includes active listening and hands on training. Formal classroom instructional training in various Hardware solutions. Requirements Associate degree or equivalent in related field~^~Strong customer service skills~^~Analytical thinker~^~Troubleshooting and problem solving skills~^~Oral and written communication skills Benefits Our associates receive medical, dental, vision, and life insurance. We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off. At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center. We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. Salary: 0 - 0 / Reynolds & Reynolds Inc
As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great...
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...in the CRISPR field from leading institutions for gene editing research, the company is developing a first-of-its-kind RNA writing... ...medicine, please apply via . Job Description: Senior Research Assistant / Associate Scientist, Assay Development / Analytical...
...Salary: $59,199.00 - $79,919.00 Annually Location : Geneva, Public Works Job Type: Full-Time Job Number: 3 Department:... ...025 Description Performs a variety of clerical and administrative tasks for the Public Works Director and various Public Works...